Top Digital Agency

Web Dev & Design For Prosthetic Manufacturing Company

5.0

I liked the fact that Ecom Development NYC was prompt to make changes and never said no.

Client’s Clutch Review

Project Feedback

Ecom Development NYC built a responsive site and was quick to fix any bugs or modification requests from the client. They handled every request that was made of them, and their delivery under a tight deadline was a crucial aspect of their success.

I liked the fact that Ecom Development NYC was prompt to make changes and never said no.

Client Rating

5.0

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Would Refer: 5.0

Project Feedback

Project Summary

Ecom Development NYC developed and designed a Wordpress site for a prosthetic and orthotics manufacturing company. They wanted to be able to make minor changes to the site without hiring a developer.

Web Development

Jan. - Mar. 2017

Client
Co-Founder, My Wireless LLC

prosthetics and orthotics company

About
1-10

Employees
Pasadena, California

Location

The Client

Introduce your business and what you do there.
"We are a prosthetics and orthotics company. I am in charge of marketing."

The Challenge

What challenge were you trying to address with Ecom Development NYC?
"Finding the right quote for our work was a challenge. We had an existing website and wanted the ability to change it ourselves instead of paying a programmer for minor tweaks. We were also facing a tight deadline."

The Approach

What was the scope of their involvement?
"I worked hand-in-hand with Ecom Development NYC, providing Photoshop images for them to insert into our new template. Ecom Development NYC transferred everything from our old website to a new WordPress one. We are using the Visual Composer plug-in on the frontend. One objective was to gain more independence in making edits. Also, most websites are becoming more complex with integrated high-definition video and photos, but we were still in the dark ages with ours. We provide more videos now and have a generally more informative page. The site isn't meant for e-commerce; it’s just for information for patients with prosthetic and orthotic needs. We communicated with quite a few people from Ecom Development NYC's team. I've seen at least three or four names in our Basecamp. We communicated daily through the tool."

How did you come to work with Ecom Development NYC?
"Our company owner and I made web searches and came up with different companies. Ecom Development NYC's owner kept following up with us, which ultimately led to us choosing their company."

What is the status of this engagement?
"We started working with Ecom Development NYC in late January 2017. The project was completed at the beginning of April."

The Outcome

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
"So far, everything is great and we love the site. It's overall responsive, but the layout does change significantly going from a big screen to a mobile device. There is a bit of a delay when first opening the page, but I think that this is normal for any modern page."

How did Ecom Development NYC perform from a project management standpoint?
"Ecom Development NYC has had a very good performance with project management. I received at least three messages from three different programmers on a daily basis, telling me what had been updated since our last conversation. Ecom Development NYC handled any fixes or modifications we gave them within a day approximately."

What did you find most impressive about Ecom Development NYC?
"I liked the fact that Ecom Development NYC was prompt to make changes and never said no. The timely delivery was the best aspect."

Are there any areas Ecom Development NYC could improve?
"They could pay a little more attention to detail. This can be hard to do with a big workload, but we did find small errors and omissions after transferring from one site to the other. There was nothing major, though."