Top Digital Agency

Shopify Web Dev & Design For D2C Personal Care Co

5.0

They were very flexible

Client’s Clutch Review

Project Feedback

Although the website hasn’t launched yet, anecdotal feedback on Ecom Development NYC’s work has been positive. The team was transparent, responsive, and worked quickly to deliver what was needed.

They were very flexible

Client Rating

5.0

Quality: 5.0

Cost: 5.0

Schedule: 4.5

Would Refer: 4.5

Project Feedback

Project Summary

Ecom Development NYC built two new webpages and an enhanced footer for a Shopify website. They took care of both design and development.

Web Development, Web design

Aug. - Jan. 2020

Less than $10,000

Client
Steve Gordon

Founder, Johnny Bath Inc.

About
We sell complete boxes of bathroom accessories geared towards men ages 18-35 living in apartments and college dorms

Employees

Location
Westbury, New York

The Client

Introduce your business and what you do there.
"I’m the founder of a direct-to-consumer bathroom accessories company. We sell complete boxes of bathroom accessories geared towards men ages 18-35 living in apartments and college dorms."

The Challenge

What challenges were you trying to address with Ecom Development NYC?
"I needed to develop several new pages for my website. I had worked with another developer that did the bulk of the website work. However, my contract with that vendor was over, so I hired Ecom Development NYC to build additional web pages."

The Approach

What was the scope of their involvement?
"They built two website pages for me and an enhanced footer. They did both design and development. I provided them with some creative direction, but they did the bulk of the design. The website they worked on is Shopify."

What is the team composition?
"I worked with two business development people, and three web developers and designers."

How did you come to work with Ecom Development NYC?
"I found them on Upwork."

How much have you invested in them?
"We spent between $500–$800."

What is the status of this engagement?
"I worked with them in August 2020."

The Outcome

What evidence can you share that demonstrates the impact of the engagement?
"The website is not live yet, so I don’t have any analytics to share. However, I’ve gotten positive feedback on the new webpages. People have told me the layout is intuitive and the pages are easy to navigate. It looks really nice and provides all the information that a user would need."

How did Ecom Development NYC New York perform from a project management standpoint?
"The project management was very good. The process was really transparent as we all worked together on a shared Skype thread. Everything happened in real-time."

What did you find most impressive about them?
"They were very flexible. Unlike other agencies that will only do one or two revisions, they were willing to make additional updates without charging extra. They’re focused on customer satisfaction."

Are there any areas they could improve?
"They could be a bit more meticulous in regards to QA. However, I’m very happy with the engagement and would work with them again."

Do you have any advice for potential customers?
"Be very specific about what you want. They will do exactly what you ask, so don’t leave any gray areas."