Top Digital Agency

Payment Processor For Consumer Goods Industry

5.0

They were very accessible and whatever questions I had, they were extremely patient and detailed

Client’s Clutch Review

Project Feedback

Ecom Development NYC provided options for a payment processing system. The team had consistent communication. The client understood the intricacy of the project and appreciated the team's patience. He's satisfied with the outcome.

They were very accessible and whatever questions I had, they were extremely patient and detailed

Client Rating

5.0

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Would Refer: 5.0

Project Feedback

Project Summary

Ecom Development NYC was hired to integrate a payment system for e-commerce. The client created a website on Shopify selling hemp-infused products that have no payment processor, which is needed for the sales.

E-commerce Development

April 2021

Less than $10,000

Client

Founder & CEO, Consumer Products

About
My company sells Hemp infused products.

Employees
1-10

Location
Huntsville, Alabama

The Client

Please describe your company and your position there?
"My company sells Hemp infused products. I am the founder and owner of this company."

The Challenge

For what projects/services did your company hire Ecom Development NYC, and what were your goals?
"We are trying to integrate a payment processor that allows the sale of hemp."

The Approach

How did you select Ecom Development NYC and what were the deciding factors?
"They found a solution by finding a company that would integrate a payment processor for me and walked me through the steps of my options and how it has to be done."

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
"I made a website on shopify in which I sell my farms hemp infused products. After creating the website, I noticed that no payment processors support the sale of CBD. I then reached out to this team to provide a solution. After reviewing my website, they lead me to a company that is able to satisfy my needs to process my payments."

How many people from the vendor's team worked with you, and what were their positions?
"About 3 people. Based on their specific expertise, they were able to advise me accordingly."

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?
"It opened my eyes to the options of payment processing with regards to hemp and gave me a healthy respect for web designers and the intricacy of their job."

Describe their project management style, including communication tools and timeliness.
"They were great. They were very accessible and whatever questions I had, they were extremely patient and detailed."

What did you find most impressive or unique about this company?
"The consistency of their communication. They did not charge me at all, even though they spent time communicating with me and advising me!"

Are there any areas for improvement ?
"No, they did a great job and helped me get my business back on track."