Top Digital Agency

HubSpot Implementation For HR & Management Consultancy

5.0

Overall, their communication skills are excellent

Client’s Clutch Review

Project Feedback

Ecom Development NYC does a great job of adhering to requirements and implementing updates, much to the client's delight. The team is highly responsive and internal stakeholders are particularly impressed with Ecom Development NYC's ability to efficiently apply revisions.

Overall, their communication skills are excellent

Client Rating

5.0

Quality: 5.0

Cost: 5.0

Schedule: 5.0

Would Refer: 5.0

Project Feedback

Project Summary

Ecom Development NYC was hired by an HR and management consultancy to support the implementation of a HubSpot CMS. The team develops pages in the software and integrates changes outside the scope of work.

Development, Digital Strategy

Aug. 2022 - Ongoing

Less than $10,000

Client
Tammy Amstutz

Head of Strategy & Operations, HighBar Enterprises Ltd.

About
HR & Management Consultant for small/start-up businesses. Utilizing HR tech.

Employees
1-10

Location

The Client

Please describe your company and your position there.
"HR & Management Consultant for small/start-up businesses. Utilizing HR tech."

The Challenge

For what projects/services did your company hire Ecom Development NYC, and what were your goals?
"HubSpot has been a difficult CMS to navigate without CSS knowledge on the team. Ecom has been supporting the full process, including random page adds and edits that weren't in initial scope."

The Approach

How did you select this vendor and what were the deciding factors?
"Previously worked with them and they did fast and good work."

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
"We continued on the previous project's scope and continued to develop pages in HubSpot, with constant communication from the account manager."

How many people from the vendor's team worked with you, and what were their positions?
"1 main contact who coordinated all work with internal team."

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?
"Ecom did an awesome job adhering to our brand and to my (very) rough drawings for inspiration. They were great to work with for any required revision."

Describe their project management style, including communication tools and timeliness.
"We use BaseCamp for constant feedback/communication. They were significantly faster at responding than I was! And overall, their communication skills are excellent."

What did you find most impressive or unique about this company?
"They get it done. Even with the small (and likely annoying) requests for revisions from us."

Are there any areas for improvement or something they could have done differently?
"None that arose on any of the projects thus far."